Over the last 4-5 years, we have managed to receive 500 reviews from our fantastic and valued customers. These reviews have been almost exclusively positive, and we are proud of the near-perfect rating of 9.6/10 that we have managed to achieve.
When we received our 500th review, a director from Trust pilot called us personally to congratulate us on this score. Apparently, this score is almost unheard of in the industry we work in which makes this achievement all the more gratifying.
Absolute customer satisfaction is at the very core of our business, and is the reason why we have managed to stay in business and grow over the last three decades or so. The strength of our review score is evidence of how fantastic and consistent our service is.
A major factor in regards to how this rating has remained so untarnished is our acceptance that we might not get everything right on our very first attempt. However, we are committed to rectifying any problems and making sure that you are entirely happy with the end result.
Again, we accept that we might make mistakes and we would reiterate that you should always get in touch with our sales team if you find any issues or have any queries – we aren’t happy until we have turned your two or three-star experience into a four or five!
Finally, we would like to take the time to thank everyone who took the time to leave feedback on our service. We know that we do everything we can to create an unrivalled client experience, but to see it in black and white on a public forum is unbelievably rewarding.
If you have dealt with us or plan to in the future, please leave some feedback if you can find the time – our next goal is to hit 1000 reviews and get that rating even close to 10!
If you are looking to invest in your property through new doors and windows, a conservatory, roof lining, or a new kitchen, give us a call now on 08000 502 502!
